Forget the customer friendly marketing speak the router is actually a docsis 3 1 technicolor xb7 model cgm4331com.
Voice and data modem technicolor cgm4331com.
If there are any comcast tech support representatives monitoring this forum i would kindly ask them to forward this to their tip tier support management to resolve this issue.
Technicolor cgm4331com wireless ax wi fi 6 i would have been more impressed if it had four 5gbe ports on the back of it than this half assed 1x 2 5 and the rest is only capable of doing 1gbe.
You can find a lot of technical data on it all over the internet but as.
User manual technicolor docsis cable gateway cgm4140com cgm4141cox user manual may 4 2017 rev.
Depending on the home and the usage locations the basement or second floor may be ok.
Learn more about wireless gateways and download the user guides.
I must say having worked in engineering for 40 years in areas that touch on it i am simply amazed that comcast would ship the cgm4140com without any reasonable documentation.
Xfinity xb7 t cgm4331com antenna location best placement for any modem regardless of antenna placement is out in the open and on the first floor of a home.
Docsis 3 1 cable modem packetcable 2 0 edva 2 port gigabit ethernet switch with advanced routing capability 802 11n wifi interface at 2 4ghz 802 11ac wifi interface at 5ghz.
However you will miss out on the full suite of xfinity services.
Before purchasing your own equipment confirm it is approved for use with xfinity services and can achieve the maximum capability of your subscribed speed tier.
Page 2 description this is a docsis cable gateway device including the following functionalities.
Thank you for your response.
These range from core data and wireless modems for optimal speeds and seamless connectivity to full fledged smart gateways for more demanding services and applications.